Farm Bank: Developing High Performance, Alternatives Available
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1. Review your work and the model answer. What accounts for any noticeable differences between the two?
2. What alternatives are available to the Farm Bank?
3. What would you recommend and why?
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Solution Summary
The 809 word solution fully responds to each question with practical and sensible answers including listed and explained alternatives and recommendations.
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1. Review your work and the model answer. What accounts for any noticeable differences between the two?
According to the survey conducted by Valerie, since 93 percent of the users did not use the reports because information was not in a useful form, she would have liked the form to be changed. Secondly, as 76 percent of the printouts were hard to interpret, she could have improved the quality of the printouts. Third, since 72 percent stated that they received more data than they required, they should be given less data than what is given, the errors and inaccuracies should be improved and trust building measures should be undertaken. In contrast, Hassler decided to continue with the system promising Valerie that they could internally correct the aberrations. The reason given by Hassler is that this department was the baby of Swain and he would not want to see that this department had performed abysmally poorly. What he does not mention is that this department is also the 'baby' of Hassler and that he would be blamed equally if not more for the poor performance of the department. In fact Hassler stands the chance of being fired if the poor performance of the department were revealed to the top management.
2. What alternatives are available to the Farm Bank? ...
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