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    why a business needs to have feedback systems

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    Construct a list of the top five reasons why a business needs to have feedback systems in their strategic plan and implementation. What are some of the categories or functional areas in a business where these feedback systems are important, name three. You may use the following reading material as a resource: Ch. 11 of Concepts in strategic management and business policy (11th ed.) by Wheelen and Hunger.

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    Solution Preview

    Reasons:

    1) To ensure high level of customer satisfaction/customer service
    2) To ensure high quality in product/service delivery and operations
    3) To ensure high productivity, motivation and morale among employees
    4) To effectively implement new ...

    Solution Summary

    The solution constructs a list of the top five reasons why a business needs to have feedback systems in their strategic plan and implementation.

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