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    Briefly explain customer feedback loops?

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    Sam Walton (founder of Wal-Mart) said that the organization pyramid should be turned upside down with the customer at the peak. He understood how important the customer is and how the company should satisfy customers. Customer feedback loops help ...

    Solution Summary

    The cited solutions give a paragraph in explanation of customer feedback loops, but also has a short paragraph about Sam Walton's explanation about the importance of customer feedback.

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