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Case Study: Linear Regression Model

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I believe the formula to use is the linear Regression Model

Yi =Bo + B1 Xi

I need an expert to help solve this case study. This was given by our instructor to use as a guide for the final exam in several weeks. He know that we may not get it right but I want to make an attempt with an expert to solve correctly I believe using excel and answering the following questions.

What should Sam report to his supervisor?

How variable is the number of service calls with which Sam's department must deal?

Using the data available, could Sam predict it any better? How? How much better?

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