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Waiting time in a single server queue

Using a single-server queuing system with Poisson arrivals of 10 units per hour and a constant service time of 2 minutes per unit. How do I go about calculating how long the customer waiting time will be in seconds, on average?

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See attached file. Thanks
M/M/m/ queueing computations
Arrival rate (l) 10 per hour Assumes Poisson process ...

Solution Summary

Shows how to calculate waiting time in a single server queue