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Queuing model for single server system

Queuing theory is widely used and applied in the field of operations management. Decisions about resources and assets to deploy in service industries like banking, hospitality, travel and federal offices are based on applications of queuing theory. There are several queuing or waiting line models available which can be applied to specific situations.
This solution is part 1 in which single server queuing model is explained in detail with the example of a bank.

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Queuing theory is widely used and applied in the field of operations management. Decisions about resources and assets to deploy in service industries like banking, hospitality, travel and federal offices are based on applications of queuing theory. There are several queuing or waiting line models available which can be applied to specific situations.

In this part we take up an illustration of Single server system in which specific assumptions are followed.
- Customer arrival process follows Poisson distribution
- Service rate follows exponential distribution
- Queue length can be ...

Solution Summary

Queuing theory is widely used and applied in the field of operations management. The decisions about resources and assets to deploy in service industries like banking, hospitality, travel and federal offices are based on applications of queuing theory is analyzed. The several queuing or waiting line models available which can be applied to specific situations are discussed.

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