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Characteristics of Bureaucracies

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What are the characteristics of a bureaucracy, and what are some of the dysfunctions within bureaucracies?

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Solution Summary

Characteristics of bureaucracies are explained and dysfunctions are highlighted.

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The sociologist, Max Weber, studied bureaucracies and developed the 6 major characteristics of bureaucracies.
In order for an organization to be considered a bureaucracy it must have ALL of the following:

1. A structure that is hierarchical; shaped like a pyramid. The upper levels control the lower levels. Decision making abilities are spread throughout the pyramid shape.

2. Clearly defined rules that all employees follow. The rules are not developed democratically, but instead are created by the upper levels and spread to the lower levels.

3. Organization is based on specialty ...

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