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Strategies for Building Relationships

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Select a strategy for building relationships that can be used in the work setting and how it can be implemented, how it is grounded in research or best practice.

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Strategies for building relationships in the workplace are examined.

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Active listening: Active listening is much more effective than just listening and it is vitally different. "Research shows that active listening involves a structured response to the speaker as he/she is speaking as well as the listener have his attention focused on the speaker." (Heap, 2001) Repeating what the listener has heard can help ward off potential misunderstandings ...

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