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Components of Intelligence

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On March 12, 2009, a former chief of the New York Stock Exchange pled guilty to one of the largest financial frauds in history. Bernie Madoff, founder of his own financial firm and active philanthropist, had been swindling thousands of private investors—m any of whom were close friends—out of billions of dollars. Madoff had achieved a degree of personal financial success few individuals ever attain, though he will be spending the rest of his life in prison. Would you consider Madoff an intelligent person? What role might emotional intelligence have played in his decision making?

Please help me to give a brief definition of intelligence, including the main components of intelligence. Then provide your position on whether or not emotional intelligence is an accurate measure of intelligence. Justify your response.

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From "Mainstream Science on Intelligence" (1994), an editorial statement by fifty-two researchers:
A very general mental capability that, among other things, involves the ability to reason, plan, solve problems, think abstractly, comprehend complex ideas, learn quickly and learn from experience. It is not merely book learning, a narrow academic skill, or test-taking smarts. Rather, it reflects a broader and deeper capability for comprehending our surroundings—"catching on," "making sense" of things, or "figuring out" what to do.

From "Intelligence: Knowns and Unknowns" (1995), a report published by the Board of Scientific Affairs of the American Psychological Association:
Individuals differ from one another in their ability to understand complex ideas, to adapt effectively to the environment, to learn from experience, to ...

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The Five Components of Emotional Intelligence

You're on your way to motivating your team from a group perspective, but you're still having trouble connecting with your team as individuals. Your mentor reminds you of the concept of emotional intelligence and how it can enhance your leadership capabilities.

To recap, the five components of emotional intelligence, as described by Daniel Goleman are explained in the following:
1. Self-Awareness: The ability to recognize and understand personal moods and emotions. It includes self-confidence, realistic self-assessment, and a self-deprecating sense of humor.
2. Self-Regulation: The ability to control or redirect disruptive impulses and moods and the propensity to suspend judgment and to think before acting. It includes trustworthiness and integrity, comfort with ambiguity, self control, and openness to change.
3. Motivation: A passion to work for reasons that go beyond money and status. A tendency to pursue goals with energy and persistence. It includes a strong drive to achieve, optimism even in the face of failure, and organizational commitment.
4. Empathy: The ability to understand the EMOTIONAL makeup of other people. It includes expertise in building and retaining talent, cross-cultural sensitivity, and service to clients and customers.
5. Social Skills: Proficiency in managing relationships and building networks and an ability to find common ground and build rapport. It includes effectiveness in leading change, persuasiveness, and expertise in building and leading teams.
(Harvard Business Review. (November/December, 1998)).

Write an e-mail to your mentor covering the following:
- Evaluate your current or former manager on each of the five components of emotional intelligence.
- How can you apply the principles of emotional intelligence to your current situation?
- What can organizations do to help develop the emotional intelligence of their managers as well as other employees?

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