Stanley E. Fawcett, Sheldon R. Smith, M. Bixby Cooper, (1997) "Strategic intent, measurement capability, and operational success: making the connection", International Journal of Physical Distribution & Logistics Management, Vol. 27 Iss: 7, pp.410 - 421.
Article reviews study conducted to determine alignment of strategic intent with operational and measurement capabilities. Study used primary data collection method. Surveys sent to management of real companies. Data collection was preceded by important steps to protect validity of the results:
" First, to assure the content validity of the constructs used in the analysis, an extensive review of the literature and several interviews with ...
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