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Suitability and Reliability in Quality

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Suitability and reliability are two examples of quality in terms of buying materials, goods or services. Provide an example of a "best buy" from your professional experience where quality aspects were not met in accordance to the text definition of quality dimensions. What aspect of quality could be improved for future projects?

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The solution discusses suitability and reliability in quality.

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An example of a best buy in my professional experience was purchase of computer hardware such as desktop computers, printers and networking equipment from a vendor for project requirements. Although the products purchased conformed to agreed specifications and contained all the desired ...

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Sheetal Jain, PGDM
Education
  • BComm, University of Delhi
  • Post Graduate Diploma in Management (Equivalent to MBA), All India Management Association
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