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Project Planning, Execution and Closure.

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As an employee of the World Bank you have been asked to research the needs of a country with a particular economic concern.

For this assignment, select a country and an economic concern, such as population, unemployment, etc. Search the Library and Internet for data sets for the concern that you have chosen.

Answer the following questions:

Where were you able to find data sets?
What is the relationship between the variable that you selected and the economy?
What trends do you see in the data sets? Support your assertions of trends with statistical evidence.

Objective:

Identify current trends in macro and microeconomics.
Critically examine market structures, consumer behavior, production costs, and international trade.
Locate and interpret economic data, such as data on prices and quantities of specific goods and services, GDP, unemployment, and inflation.

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Solution Preview

The response addresses the queries posted in 1090 words with references.

//In the beginning, this discussion tries to research the needs of United States with a particular economic concern of national debt. As per the directions, further, I have described the modes through which data sets has been collected that helps me in explaining the real situation of national debt.//

The United States of America faces a large number of economic concerns in the present scenario. Among these economic concerns, the issues of national debt, external debt and the liabilities for the retiring baby boomer population are the most prominent ones. However, in this paper, the economic concern related to the national debt of the US has been discussed at length.

Sources of Data: The data and information about the national debt of the US are available through a variety of online, library and government sources. The data sets can be found in:

Microsoft Encarta Encyclopedia and U.S. Government data;

U.S. Department of Treasury;

Whitehouse.gov;

CIA World Factbook;

National Debt Awareness Center

The sources mentioned above explain about the records of the National debt in the U.S.A. These origins explain about the amount of the important debts to be paid by the Federal Government. In 2008, the national debt is recorded as $9.6 trillion (U.S. National debt clock, 2008).

//Above I have described the selected economic concern of U.S is National debt and for writing about it we have to first understand the meaning of 'national debt'. So, here I will write about the national debt of U.S and its relation with its economy, which is considered to be highest in the world. //

The 'National Debt' is also popularly known as the 'U.S. Public Debt'. It can be ...

Solution Summary

The response addresses the queries posted in 611 Words, APA References.

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Project Planning, Execution and Closure

Scenario:

Your company, Rick Auto Enterprises (RAE), is upgrading its legacy billing system. The system was installed originally over ten years ago, and has been upgraded according to the vendor's schedule, each one taking 9-12 weeks in duration with a team of 2 full time employees (FTE's).

RAE will be doing a major upgrade now for the new web-based version of the system, in addition to the mainframe legacy system update. It is anticipated that this upgrade will take 16-20 weeks in duration; however, everyone has agreed that a more formal scheduling process should be completed which may change the duration estimate. The project will involve significant changes to existing business processes, changes to existing jobs, as well as the creation of several new positions. Customers as well as auto brokers will be able to view and pay their bills on-line, accessing a billing customer service agent when needed. This change, which will affect the billing, sales, and customer service departments, is expected to reduce costs, improve customer satisfaction, and reduce the number of days for outstanding accounts receivable. The existing customer service staff has some proficiency with web applications, but the billing and sales staff does not.

To date, the Billing Department has owned the applications, and the director of the department has been the sponsor for all upgrade projects. For this upgrade, however, the chief operations officer has indicated that the Customer Service Department also needs to play a major role. It will be up to you to determine the project sponsor and steering committee structure and participants. You will do this during the initiation phase.

Congratulations, you have been chosen to be the project manager; you will be on the project 30 hours a week and your rate is $150 per hour. You have significant experience with the system and have managed previous upgrade projects. You have acted as a business analyst, developer, and tester for projects on this package in the past. You will select your team, which will consist of several IT staff, supplemented by staff from the vendor. You have been told you can have up to 2.5 RAE FTEs, in addition to yourself, for the duration of the project. (The list of available people is described in the Phase Two task.)

The vendor's role is to be determined by you; their consultants cost $165 an hour for business analysts, $135 an hour for technical architects, $110 an hour for programmers or testers, and $100 an hour for instructional designers, trainers, or technical writers. You have a budget of $125000.00 for vendor resources. You may supplement your team with vendors based on the holes in your RAE team. For example, you may choose to have the vendor provide programmers if you choose not to have any of the internal staff provide programming resources, if your budget permits.

You will follow your organization's standard methodology for a package upgrade. Part of that process includes the development and delivery of documentation and training materials--a responsibility generally filled by the RAE IT training group. You have access to .5 FTE for the duration of the project to develop and deliver the materials. The person with the most experience on the package and current training/documentation will be unavailable to the project due to other projects; however, the vendor has adequate materials that can be purchased for an additional $8,500. You will need to determine the training needs, analyze the costs associated with each option, and determine the project's scope.

With this version, the vendor also has another software add-on that supports the integration of your existing customer service system with the billing system's customer service functions. There is not a decision yet as to which customer service system will be used, whether or not they will be integrated, and the extent to which customer databases will be integrated (if at all). According to the vendor, the installation of the add-on will cost $45,000 and take an additional four weeks.

Assignment

Deliverable Length: 7-10 slides w/200-250 word speaker notes per slide
Details: The Customer Service (CS) Department is going to play a major role in the upgrade, but they are not at all familiar with how projects like this are conducted. Prepare a presentation to familiarize the CS team with the project management Process Groups and the Knowledge Areas. The purpose of your presentation is to prepare the Customer Service team for what is to come in the days ahead and the activities they will participate in and observe.

7-10 slides (with 200-250 word speaker notes per slide) are required for your presentation. Additionally, include a title and reference slide. The title slide (includes topic title, your name, etc.) makes your presentation look and appear professional. The reference slide (at the end, if used) ensures credit is acknowledged for other's work.

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