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Indian Outsourcing Model compared to the HCL model

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1. How does the HCL model differ from conventional Indian IT outsourcing models?

2. For offshore IT vendors, what challenges are introduced and how they may prepare for this emerging trend?

3. For client firms who contract with IT vendors, what are the likely changes to their vendor selection decisions with regard to IT outsourcing?

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1. How does the HCL model differ from conventional Indian IT outsourcing models?

The HCL Model includes new technologies such as virtualization, cloud computing, and smart analytics. Specifically, HCL developed proprietary software tools developed to support its adoption of new disease classification codes, known as ICD-10, which go into effect in 2013.

On the other hand, the conventional IT outsourcing models include routine IT tasks such as network provisioning and monitoring. The model provides limited services to client firms.

2. For offshore IT ...

Solution Summary

The expert examines Indian outsourcing model compared to the HCL model.

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