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    IT Governance Structure and Decision-Making Processes

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    Objective of IT governance: http://www.intosaiitaudit.org/intoit_articles/25_p30top35.pdf

    Centralization versus Decentralization:

    Different models / Roundtable discussion: http://net.educause.edu/ir/library/pdf/EDU03184.pdf

    IT Governance Structure for a public child-welfare agency:

    University of South Florida IT Governance Structure:

    Overview of Decision Making: http://www.enotes.com/business-finance-encyclopedia/decision-making

    Main methods of business decision-making: http://tutor2u.net/business/organisation/decisionmaking.htm

    The politics of information: http://www.itmweb.com/essay008.htm

    Write 4-5 pages describing the IT governance structure and decision-making processes in your organization. Include a discussion on the strengths and weaknesses of your organization's circumstances and present and justify one specific improvement you would make to either the structure or a process.

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    Solution Preview

    The IT governance structure in my company begins with the leadership process. The leaders decide the role of the information system and the responsibilities for the information system. However, the IT investment is not always aligned with the overall strategies of the organization. My organization is a company that makes molded plastic toys. For example, the top management of my company decided that shop floor production related information should be entered into the information system. This imposes extra work for the teams. Entering information actually delays the production process.

    IT costs by category and activity are not calculated, IT staff numbers and costs are not analyzed by activity, and there is no attempt to outsource Information Technology. For example, basic HR functions like payroll administration and benefits management have not been outsourced. In the company, IT related operational risks are simply not considered, and IT resource management is not practiced. For example, there are inadequate IT personnel in our company to keep all the computers up and running. Often the LAN is down and there is nobody to get it up again. The value delivered to our organization is not clear, and there is no performance measurement metric that can be used to objectively evaluate the IT performance.

    The IT governance structure is not strong in our company. There is no information management advisory committee that makes company-wide decisions relating to information technology. Instead, the departmental managers or officers express need for IT support and make requests to higher management on an ad hoc basis. IT support is provided if adequate funds are available. When IT projects are taken up in our company, there are no clear messages to the employees about the purpose and benefits of the project. For example, in the production department, computers were installed and teams were required to enter information about production into the computerized system, however, no ...

    Solution Summary

    IT Governance Structure is explained in this response. The answer includes references used.