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IS/IT: Creating a Competitive Advantage

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It is argued that IS/IT cannot create a competitive advantage for an organization. Do you agree or disagree? An organizational IT/IS strategy is too important to be left to the CIO and the IT department. Do you agree or disagree? State your position and support it with internal and external references.

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This solution analyzes how strong IS/IT systems can be in creating a competitive advantage for any organization.

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The belief in some business circles is that IS/IT systems cannot create a competitive advantage for some organizations. However, one needs only to closely examine the definition of competitive advantage to make the argument that IS/IT can truly offer a competitive advantage. A competitive advantage can be defined as a product or service that an organization's customers value more highly than similar offerings from its competitors (Baltan & Phillips, ...

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