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What is business value? How is business value and IT success interrelated?

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What is business value? How is business value and IT success interrelated? Briefly summarize an article of an organization that has accomplished this. Provide the reference or the Web URL.

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Solution Summary

The expert examines business values and IT success interrelated. The solution summarizes an article of an organization that has accomplished this.

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1. What is business value?

An informal expression including all forms of value which establish the health of a company in the long-run. It expands the conception of value of a company outside of economic value to comprise of other types of value such as: customer value, employee value, supplier value, alliance partner value, channel partner value, societal value and managerial value (Wikipedia, 2010).

2. How is business value and IT success inter-related?

A well-trained, highly motivated, and properly satisfied workforce can deliver exceptional service, while effective IT and R&D investments can lead to products that have significant value-adding advantages and produce higher margins. Loyal, satisfied customers ...

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