Explore BrainMass

Explore BrainMass

    Salesmanship and customer relationships

    Not what you're looking for? Search our solutions OR ask your own Custom question.

    This content was COPIED from BrainMass.com - View the original, and get the already-completed solution here!

    A key to building a strong customer relationship is to demonstrate relating skills with the customer. (for a sales person)

    a) What are some of these skills?
    b) Describe ways that a sales representative can demonstrate these skills in a customer relationship?
    c) What behaviors can cause tension in the relationship between the customer and the sales representative?

    © BrainMass Inc. brainmass.com March 4, 2021, 10:16 pm ad1c9bdddf
    https://brainmass.com/business/leadership-skills/salesmanship-customer-relationships-316671

    Solution Preview

    a) What are some of these skills?

    1. Seem interested in the customer's problems or concerns
    2. Person to person contact with the customer
    3. Answer the phone when the customer calls
    4. Proper training

    b) Describe ways ...

    Solution Summary

    This solution provides the skills a salesperson needs and ways to demonstrate these skills in a customer relationship.

    $2.49

    ADVERTISEMENT