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Communications Problems, Solutions and Justifications

1. Identify four to six communication problems that occur in organizations, with brief examples drawn from the student's organization.

2. Identify four to six possible solutions or principles that leaders should use to stimulate effective communication in organizations.

3. Justified answers with logical rationale, personal experiences, examples, and/or cited sources.

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Communication is defined by Robbins and Coulter (2005) as the transfer and understanding of meaning. It therefore plays a very important role in the success of any organization. It takes place among managers themselves as they decide among themselves on company policies, rules and regulations that must be imposed or implemented. It also takes place between the management and the employees. The management communicates standards of work performance, expectations on behaviour at work, deadlines, company policies, rules and regulations, and the overall company mission, vision, goals and objectives. Employees also communicate to the management when they provide feedbacks, when they clarify issues, when they submit reports, and several other instances.

Departments also communicate with each other - this is called lateral communication. The marketing department communicates with the people in the production department to inform them of buyers' tastes and preferences, priorities, and financial capabilities. The marketing and production departments and other units for that matter ...

Solution Summary

This solution identifies and discusses concepts of communication failure within organizations in 682 words with two academic references.