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Organizations need to adapt to innovative techniques while avoiding the pitfall of adopting unproven methods and/or fads that may not fit with the culture of the organizations. What would you say to your former colleague?

PART 1-- Organizational Behavior

A former colleague calls you and he sounds very frustrated. Once again, senior leadership has proclaimed itself to be the followers of the latest management fad - he thinks this time it's Most Effective Habits of Excellent Leaders - and expects the entire organization to immediately shift direction.

You shake your head. You know that organizations in today's global marketplace are faced with a constant need to understand the forces affecting them and adapt accordingly. In other words, companies must be able to change at all levels (individual, group and the organization, itself). On the other hand, companies such as your former employer have been accused of reacting to management fads and gurus, with no regard to the company's culture or people's need to adapt to change at their own pace.

Reflect on this paradox: organizations need to adapt to innovative techniques while avoiding the pitfall of adopting unproven methods and/or fads that may not fit with the culture of the organizations.
What would you say to your former colleague?
Are these two forces mutually exclusive, or do you perceive a balance that can be struck between change and stability?

PART 2-Operations Management

Two days before you are scheduled to complete your work on this project, the plant manager at the S facility catches you walking from your rental car. He has noticed that you are a believer in the philosophy of "Don't Treat Symptoms, Solve the Problem". He asks you to attend a virtual meeting to discuss an action plan and brainstorm specific items to implement the recommendations that you have sent to the vice president.

This meeting will be held on the discussion board and you are expected to bring recommendations that address the underlying issues of the various problems.

Solution Summary

Extensive discussion (1,870 words).

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