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Employee training through varying course sequences

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You are going to train new employees. Make sure that each trainee must successfully complete a sub-set of 6 available courses (A, B, C, D, E, F). There are four different sequences of courses that can be taken in order to achieve the required skill level. These sequences are A-E, B, C-F, and A-D-F. See the the table of information on the six courses in the file and the questions

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Employee Training - ILP
Problem definition: New employees of an organization need to be trained in order to meet demand for investment consultants. There are six courses available for the training, each charging for a trainee and having min number of trainees and max trainees that are allowed.
Each trainee needs to take a pre-defined sequence of these courses to complete the training. Objective is to allocate trainees to different sequences while minimizing total training cost. All trainees should be trained and a trainee should take at least one sequence of courses.
The problem is formulated as integer linear program in which there is a mix of integer and binary variables to find out leas cost flow through the network depicted below.

Following are the steps for formulating and solving the problem
Decision variables definition
Objective function formulation
Constraints formulation

There are two approaches to solve the problem, depending on how decision variables are defined.
Decision variables are defined as flow through each arc and using mass balance equation least cost flow through the network is identified
Decision variables are defined as flow through the sequence of activities and least cost flow is identified for each sequence
Approach 2 is used in this formulation. Note that both approaches should result in the same solution.

Step 1: Decision variables definition
There are two types of variables for the stated problem.
Allocation decision variables stating number of trainees taking up a particular sequence of course(s). This variables is constructed as an integer variable because a human being is an element here and fraction values are impractical
Course selection or choice variable which is a binary or Boolean variable
Let C={A,B,C,D,E,F} be the set of courses
Let S={1,2,3,4} be the set of course sequences
Sequence number Course sequence
1 A-E
2 B
3 C-F
4 A-D-F

The variables are defined as follows
Allocation variables: Number of employees taking a particular course sequence
Let X_1 be the number of trainees taking course sequence 1
Let X_2 be the number of trainees taking course sequence 2
Let X_3 ...

Solution Summary

The employee training through varying course sequences are examined.

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MGT410 Unit 3

MGT410 Unit 3 IP 4-5 Pages
Consider the following scenario:
Jim Delaney, president of Apex Door, has a problem. No matter how often he tells his employees how to do their jobs, they invariably "decide to do it their own way," as he puts it, and arguments ensue among Jim, the employee, and the employee's supervisor. One example is the door-design department, where the designers are expected to work with the architects to design doors that meet the specifications. While it's not "rocket science," as Jim puts it, the designers invariably make mistakes such as designing too much steel (a problem that can cost Apex tens of thousands of wasted dollars once you consider the number of doors in, say, a 30-story office tower).
The order processing department is another example. Jim has a very specific and detailed way he wants the order written up, but most of the order clerks don't understand how to actually use the multipage order form. They simply improvise when it comes to a detailed question such as whether to classify the customer as "industrial" or "commercial."
The current training process is as follows. None of the jobs have a training manual per se; although, several have somewhat out-of-date job descriptions. The training for new people is all on the job. Usually the person leaving the company trains the new person during the one to two week overlap period, but if there's no overlap, the new person is trained as sufficiently as possible by other employees who have filled in occasionally on the job in the past. The training is basically the same throughout the company for machinists, secretaries, assemblers, accounting clerks, etc.
For this assignment, assume that you have been hired by Apex Door to develop a training program. Develop a training proposal that provides specific suggestions on what you will do to improve the training process at Apex Door.
Source: Dessler, G. (2003). Human resource management. Upper Saddle River, New Jersey: Prentice Hall.
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MGT410 Unit 3 3-5 paragraphs
You have recently been asked to revamp the new employee training for the call center customer service representatives of an investment management firm. Using course materials to support your position, briefly write your response to the following:
? What are the essential components and/or considerations necessary to make this an effective training program? (1-2 paragraphs)
? Why are these essential? (1-2 Paragraphs)
? Submit your work to the discussion board. Read the responses to this issue and post a 1 paragraph response to at least one of your classmate's ideas.
? ***********************************************************
MGT410 Unit 3 GP 1 questions with 1 paragraph
Consider this unit of this course a "training phase." As a group, you are to produce the following:
1. A list of at least one questions that could be used to facilitate group or chat discussion on this topic (i.e. Developing Training Programs)
2. A paragraph for the question indicating the extent to which the question is likely to stimulate useful discussion of this topic and why

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