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E-commerce challenges

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What challenges do you think exist in e-commerce fulfillment?

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The solution discusses challenges in e-commerce.

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There are many perspectives from which you could frame these problems. From the consumer's perspective order fulfillment often represents the most risky and most annoying part of e-commerce. By this I mean that (potential) online consumers must consider:

A. Is the business going to follow through in our agreement - will it correctly ship the items I ordered? Is there any viable avenue for consumer redress if the business does not fulfill my order, or if it does so incorrectly?

- The answer to the second part of "issue A" has traditionally been "no" all too often. Creating a "safe" market for consumers has been an important challenge in recent years and the burden has been shared by private enterprise as well as the government. This past Spring I ...

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