Please refer to file response attached (for better layout), which is also presented below. I also attached two highly relevant articles that you may find useful for your paper. I hope this helps and take care.
1. Can you please help me understand ethical, legal, and regulatory issues and how they differ on a B2C site compared to a B2B site?
a. Overview comparing B2B and B2C sites
- While the term e-commerce refers to all online transactions, B2C stands for "business-to consumer" and applies to any business or organization that sells its products or services to consumers over the Internet for his or her own use.
- When most people think of B2C e-commerce, they think of Amazon.com, the online bookseller that launched its site in 1995 and quickly took on the nation's major retailers. However, in addition to online retailers, B2C has grown to include services such as online banking, travel services, online auctions, and health information and real estate sites. See fuller comparison at the end of this response.
What is the difference between B2C and B2B e-commerce?
- The customers are different - B2B (business-to-business) customers are other companies while B2C customers are individuals.
- Overall, B2B transactions are more complex and have higher security needs.
- Beyond that, there are two big distinctions:
· Negotiation catalog online, and it's why the first B2B applications were for buying finished goods or commodities that are simple to describe and price.
Retailers don't have to integrate with their customers' systems. Companies selling to other businesses, however, need to make sure they can communicate without human intervention.
Selling to another business involves haggling over prices, delivery and product specifications. Not so with most consumer sales. That makes it easier for retailers to put a
b. Comparing B2B and B2C sites on ethics
-Ethical standards and regulations are the same for B2C and B2B (i.e., privacy, security, and credibility) with one major exception:
-B2B transactions are more complex and, thus have higher security needs.
Example #1 of B2B need for higher security.
When aa senior vice president at the Dallas bank was asked, How did they get such a high participation level? Parker and Sonia Brown includes both privacy ((i.e., using SecureConnect) and extra security with his observations:
1 Show up at the door. Over a three-year ...
This solution explains some of the ethical, legal, and regulatory issues and how they differ on a B2C site compared to a B2B site. Supplemented with extra reading, this solution is comprehensive.