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B2C versus B2B: Regulatory and ethical issues

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What are the differences of ethical, legal, and regulatory issues between B2B and B2C sites? Please give specifics and site sources if necessary.

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What are the differences of ethical, legal, and regulatory issues between B2B and B2C sites?

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Both B2B and B2C are similar as well as different in numerous ways in areas like ethical, legal and regulatory issues. To identify finer points of differences as well as similarities, let us take each of these areas one by one.

Ethical Issues:

Ethics is one of the most important issues concerning ebusinesses, be it B2B, B2C or any other form of ebusiness. In today's era of internet and ecommerce, rising identity theft and consumer privacy related issues has made consumers much more aware about ethical issues pertaining to ebusinesses. Both B2B and B2C websites need to adhere to highest ethical standards, be it related to protecting the confidential information provided by their respective customers, be it related to conducting transactions over the web in the most secure manner, or be it related to using private information for different purposes. Ethics plays a very dominant role in the functioning for both type of businesses.

Some of the differences ...

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  • BCom, SGTB Khalsa College, University of Delhi
  • MBA, Rochester Institute of Technology
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