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Shortest Processing Time (SPT)

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SPT is generally viewed as operationally focused rather than customer focused. However, are there cases when it could be as customer responsive as EDD or FCFS? Illustrate an example of this.

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Solution Summary

This solution explains if shortest processing time (SPT) could be as customer responsive as EDD or FCFS and provides an example, and several helpful links.

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SPT occurs when the jobs with the least amount of processing time are done first, thus being more operationally focused since the equipment or service is kept continually running. However, this could also be viewed as a method as customer responsive as EDD or ...

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Sally Baldwin, Ed.D
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  • BA, University of Southern California
  • MSS, United States Sports Academy
  • Ed.D, Boise State University
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