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Safety/Security Management

1. What required experience is needed when assessing safety/security programs, operations, processes, equipment and systems?

2. If there were critical safety/security challenges confronting a zoo environment; what steps would a manager take to overcome them?

3. What are possible goals to achieve within the first six months as a zoo safety/security manager? Why?

4. Issues will arise in developing, reviewing, recommending and monitoring zoo safety/security policies and procedures; what could be the major issues in a zoo environment and how could some of these issues be addressed?

5. Describe significant written document/report/presentation, which has to be completed in zoo safety/security management.

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1. What required experience is needed when assessing safety/security programs, operations, processes, equipment and systems?

First of all, the security officer assessing the safety/security programs, especially in a zoo environment, must have significant previous experience of working in similar environment. This will enable him to apply his experience in assessing the current security challenges and implement best practices for resolving those challenges.

He should also be technology savvy as well as well informed in order to implement the latest and best practices with respect to security management. He should keep himself abreadt of all the latest trends and technologies, programs and issues in order to effetively assess the security or safety program.

Further, the person assessing the security safety program must be able to work people and large teams in similar environment, as demonstrated by his previous experience in order to successfully assess and implement security programs.

Also, one should have significant knowledge and experience about security related regulations pertaining to the industry, such as zoo in this case.This will enable him to assess the suitability of security program as per regulations and identify compliance related issues.

Further, he should have significant experience in handling emergency situations such as performing emergency services in first aid, CPR, fire prevention,etc.

2. If there were critical safety/security challenges confronting a zoo environment; what steps would a manager take to overcome them?

If there are critical security challenges confronting a zoo environment, first of all the manager needs to assess the cause or origin of such challenges or security related risks and concerns. In other words, the manager needs to find out the reasons for emergence of such risks or find the loopholes or errors in the zoo's environment which has caused such risks. The manager also needs to find out the probability of the occurance of each risk so that he can prioritize the tasks in the risk mitigation plan as well as allocate resources for the prevention of each risk. He also needs to ascertain the possible impact or vulnerability of each risk on the zoo's environment and its inhabitants.

After the cause, probability of occurance and the possible impact of each critical risk or challenge has been identified, the manager needs to develop a risk mitigation plan to encounter each challenge. A detailed plan of action alongwith complete implementation process need to be developed for each possible challenge or risk. After drafting the plan, the manager needs to perfectly implement the whole plan in order to mitigate or avoid the challenges or the risks with the help of its team members. In the whole process, manager needs to raise resources and efficiently allocate those resources during the plan.

For example, in a zoo environment, some of the steps which a manager can take to overcome security and safety challenges are:

1) Hiring of additional trained security personnel for improving the vigilance and security of the zoo.

2) Installing advanced security equipments such as surveillance cameras, wireless equipements, ...

Solution Summary

What required experience is needed when assessing safety/security programs, operations, processes, equipment and systems?

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