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    Decision Modeling and Analysis Terms

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    Could you provide me with an explanation the following terms:

    A) Calling population
    B) Reneging
    C) Jockeying
    D) Balking
    E) Queue Discipline

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    Solution Preview

    A) Calling population

    Calling population is defined as the pool of customers who possibly can request the service in the near future. Calling population can be finite or infinite. Example: For a petrol pump the calling population is the total number of vehicles running in the city.

    B) Reneging

    Reneging is defined as a phenomenon when a customer who is waiting in the queue may leave that queue due to his/her impatience. Example: If at the ATM a huge ...

    Solution Summary

    This solution contains explanations of various decision modeling and analysis terms.