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    Change Management: Stages of Reaction

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    Examine the different reaction stages related to change. Give examples of how you managed a time of change in the past and what stage was hardest to overcome.

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    The change I lead a couple years ago, was a process using computer software to update and implement specific job tracking. It was apparent after a short evaluation, that money was being lost because the process was not formalized and the jobs were not following specific patterns. Those processes would allow for more consistent billing and more consistent controls over the work we were doing.

    The first thing completed was to clarify the question of what was causing the problems and ...

    Solution Summary

    The expert examines the stages of reaction for change management.