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Calculating Standard Time for Servicing Sundae

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The industrial engineer for an ice cream chain is performing a time study to determine the standard time for serving sundaes to customers. He times 10 cycles of the task and records the observations on the table below:

The engineer rated the pace of elements 1 and 4 (pick up cup, and hand to customer) at 100%, and the other 2 elements at 90%. The PR&D (personal, rest, and delay) allowance is 13%.

Compute the standard of the task (servicing sundae).

Equations:

NT (normalized Time)
= ET (Elemental Time)
x RF (Rating Factor)

Standard Time = ∑NT (normalized Time) x (1 + PR&D)

(see chart in attached file)

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Solution Summary

The industrial engineer for an ice cream chain is performing a time study to determine the standard time for serving sundaes to customers. The solution gives calculations on how ti get standard time.

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