Suppose you are the owner of a small jewelry store that sells new and antique jewelry. A customer leaves a family heirloom-an elaborate diamond ring-with you for cleaning and resetting. By mistake, a clerk in your store sells it to another customer. What would you do? If you were the buyer of the ring and had given it to your fiance as a gift and then were informed of the circumstances, what would you do?© BrainMass Inc. brainmass.com June 3, 2020, 11:58 pm ad1c9bdddf
Hello. I provide the following for your review. This question is largely based on your own opinion and morals. However,
If I owned a jewelry store and a clerk sells the heirloom to another customer, I would first try to rectify the matter with the purchaser. I would notify the individual who purchased the ring and advise them of the situation. Either way, I believe that you should tell the individual who the ring belonged to. This is tehnically an ethical matter.
I provide the following for what ethics is:
Being ethical is also not the same as following the law. The law often incorporates ethical standards to which most citizens subscribe. But laws, like feelings, can deviate from what is ethical. Our own pre-Civil War slavery laws and the old apartheid laws of present-day South Africa are grotesquely obvious examples of laws that deviate from what is ethical.
Finally, being ethical is not the same as doing "whatever ...
This solution provides information concerning the ethical options of a jewelry store owner.