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Written Communication

Discontinuation of major equipment components for a computer network upgrade will cause a major setback in the installation of the network for a project you are managing.

You must provide information about the delay to your project team members, to upper management, and to your client (a banking institution).

Consider how much information and what type of communication (email, memo, or letter) is appropriate for each party.

Write a letter to one party, a memo to one party, and an email to one party. Each communication should be a maximum of 250 words.
Explain your choice of communication for each party.

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Written Communication in the Corporate Environment
Discontinuation of major equipment components for a computer network upgrade will cause a major setback in the installation of the network for a project you are managing.

You must provide information about the delay to your project team members, to upper management, and to your client (a banking institution).

Consider how much information and what type of communication (email, memo, or letter) is appropriate for each party.
To the project team member I will inform them of the component not available and the critical nature of the component. I will explain to them how the critical path of the computer network development project will be adversely affected by the delay in the component. It is important to inform the team members so that they can be reassigned to other projects till the components are available to the company. So information will be related to the importance of the component in the project and the need for the project members to focus on other projects. Since, this is an internal communication a memo or an e-mail is suitable.
To the upper management, I will inform them of the component not available for supply. I will inform them of the delay in the project. In this communication I will mention the manufacturer that has discontinued the making of the component and the assurance given by the vendor that another component will be made available. The suitable form of communication to upper management is the memo.
To the client I will mention that unexpected unavailability of vital components of the network system has caused delay ...

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