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    Communication Management and Gifts

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    In your office, a customer comes to give you some "gift", such as a laptop, watch or products from his/her factory. Will you accept it or refuse it? Will it upset him.

    How to communicate with the customer without damage your business relationship?

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    Solution Preview

    If a customer brought me a "gift" such as a laptop, if I am still providing services for the customer and receiving compensation for the same, I think that it would be inappropriate to accept the gift. ...

    Solution Summary

    This solution discusses customer communication.