Business Communication Rejection
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Negative Messages
Think of a time when you had to write a negative letter or when you received one.
Do not choose an example of a negative letter with legal implications, such as terminating employment or threatening disciplinary action.
What made the letter effective? Do you believe there are ways to soften the blow and maintain goodwill after the negative letter? Why or why not?
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Solution Summary
This solution discusses business communication rejection.
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A negative letter is effective when it say something to the effect as the following:
"You are a great candidate but we have filled the quota for the position for which you are qualified."
Regardless of what the position is, the ...
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