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Limitations on the Growth of E-Commerce

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The question that was asked was: What are the major limitations on the growth of e-commerce? Which is potentially the toughest to overcome? Her, the student Stephanies response or answer (post) to that question is below.
While there are several advantages to using e-commerce, the largest set back would have to be cyber security. In a world that relies so heavily on the internet to conduct business, just one hacker can destroy a company. When considering e-commerce, it is essential to make sure all precautions are taken to prevent any cyber-attacks from hackers. In order to provide the most secure protection, there needs to be a multi-tiered strategy for this client-server environment. This is to provide a business with a lower risk of threats by limiting the secondary and tertiary parties involved. The first piece of this strategy is to protect the client/customer. This can be done by making sure the client's computer programs are updated and that they have access to software to prevent viruses, malware, and spyware. What a business can do is develop a program that provides quick scans of the client's programs and immediately detect any possible threats among their systems. This can also be done by outsourcing to certified safe networks (such as Paypal) to further reduce risk, and provide the client/customer with a sense of security when working with your company.

The second tier of this plan is to protect the server. Like the client, this can be done by making sure all software is up to date and complete in protecting against viruses, malware, and spyware. Another way to protect the server is to consistently reset passwords (every 30-90 days) and to make sure all parties privy to the main server use the space only for work-related operations.

The third tier to ensure protection is to protect the networks. This can be done by keeping the servers up to date, as well as making sure that the latest firewalls are in place to prevent hackers from entering the network.

Finally, the last tier of this plan is to ensure physical security. While e-business is done electronically, one of the easiest ways to upset a system can come from within the company itself. Be extremely restrictive with server information by only permitting necessary employers access to "administrative" roles within the server and networks. Another thing a manager can do is to make sure foot traffic in and out of the building/area is monitored and only those needed are able to enter. A manager also needs to make sure that all computers and programs are shut down ( or password protected) when an employee is not at his/her desk. If it is a solo operation, make sure no one has access to your computer (even close friends) and keep all business information on a separate hard drive under lock and key.

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Cyber security is among the major limitations of e-commerce but it isn't all about companies and website owners configuring their websites, computers, networks and all, but it is also about privacy of data on the part of the consumers and a few other non-technological aspects that prevent e-commerce from growing. When customers transact business online, they provide their personal information, credit card number and other data. When they do this, it is assumed that they trust the website and that their personal data and identity are kept confidential from unauthorized users. Credit card companies can offer security when paying for items as they ...

Solution Summary

Privacy and security in e-commerce and other limitations are discussed.

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E- Commerce Limitations

The question that was asked was: What are the major limitations on the growth of e-commerce? Which is potentially the toughest to overcome? Her, the student Carla's response or answer (post) to that question is below.
There are many benefits to the world of e-commerce where consumers and business owners are able to handle daily transactions within a matter of minutes to seconds on line. However, there are a number of limitations to such interactions from the on line business to the consumer. First is the face to face interaction that the consumer would be lacking (www.halwits.com). This transaction would require some form of trust on part of the consumer to the on line business. The next limitation would be the security of the transaction or sale. Consumers are all to aware of the security breaches going on with the brick and mortar businesses such as Home Depot and Target as of late. With this in mind, consumers are a little uncomfortable with their sensitive information being hacked and shared across the world. However, most banks will issue reimbursement on fraudulent charges this still adds little to the security of the vast majority of consumers choosing to shop on line and is making it a matter of risk.
Another limitation, is the technology with the cost of a bandwidth and sever tends to be rather expensive (www.halwits.com). However, this has not stopped most businesses from continuing their business on line and keeping up with other competitors its the cost one pays to remain in the industry and in some cases ahead of the competition. Another concern that has been partially cleared with the help of chat systems is the direct communication for the consumer. Most will see this issue surface in the form of a phone call or on line as well. Most phone systems will present you with the automated system for assistance before being able to speak to a live person. Still, with all these limitations, consumers are still shopping for what they want and in most cases happily on line.

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