Why and which seasonal period(s) might an IT support services system (help desk) need to be aware of? Limit yourself to one type of seasonal period that applies.© BrainMass Inc. brainmass.com October 25, 2018, 9:33 am ad1c9bdddf
IT SUPPORT SERVICES AND SEASONAL TRENDS
What are seasonal trends?
According to Kotler (2006), trend is a direction or sequence of events that reveal the shape of the future. These sequences of events that may bring about a trend may provide opportunities for IT services providers to expand their business operations. Cultural shifts may also bring new opportunities and trends. Trends monitored are along: demographic, natural, economic, and socio-cultural factors.
Factors that may bring about seasonal trend in IT services companies
Among the factors that may bring seasonal trends include growth of trade and investment and geographical shifts in population, among others.
IT support services companies conduct business with various industries that may include food, healthcare, telecommunication, financial services and several others. Their volume of ...
This report includes a discussion of the nature of demand for IT service providers. Emphasis was given on the fact that their demand is considered as created demand because they are greatly affected by the volume of business of the companies and the industries that they serve. Among the seasonal trends discussed were those that were brought by year-round holidays and recurring lifestyle trends. It was further emphasized that the stage in the product life cycle where the client is in affects the volume of business of IT service providers.
Apple and Samsung: Interpret the 5-year Trend and Best Performer
Internal financial information is not available to public, so we have to rely on external information for our analysis. Review financial statements for two years. Use the same companies you selected in Module 2 for the SLP assignments in this course. Make a comparison of
cost of good sold;
accounts receivable; and
for the two years and show trends for all five categories for each company. Keeping the case analysis in mind, discuss and interpret the changes over the three year period. Which company is the best performer and why? How is this information useful to you from a managerial perspective? Explain your reasoning and support with the numbers you have pulled out for the comparison above. Don't forget to comment on the interaction of the balance sheet and income statement.View Full Posting Details