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1. (TCO 8) For the following statement, write the null hypothesis and the alternative hypothesis. Then, label the one that is the claim being made.
A special insulation will lower your heating bills by less than $78.

2. (TCO 11) A 15-minute Oil and Lube service claims that their average service time is no more than 15 minutes. A random sample of 35 service times was collected, and the sample mean was found to be 16.2 minutes, with a sample standard deviation of 3.5 minutes. Is there evidence to support, or to reject the claim at the alpha = 0.05 level? Perform an appropriate hypothesis test, showing the necessary calculations and/or explaining the process used to obtain the results.

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