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Confidence Interval & Sample size

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5. The manager of University Credit Union (UCU) is concerned about checking account transaction
discrepancies. Customers are bringing transaction errors to the attention of the bank's staff several
months after they occur. The manager would like to know what proportion of his customers balance
their checking accounts within 30 days of receiving a transaction statement from the bank.

Using random sampling, 400 checking account customers are contacted by telephone and asked if they
routinely balance their accounts within 30 days of receiving a statement. 271 of the 400 customers
respond Yes.

a. Develop a 95% confidence interval estimate for the proportion of the population of checking account customers at UCU that routinely balance their accounts in a timely manner.

b. Suppose UCU wants a 95% confidence interval estimate of the population proportion with a margin of error of E = .025. How large a sample size is needed?

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Solution Summary

The solution provides step by step method for the calculation of confidence interval for population proportion and sample size. Formula for the calculation and Interpretations of the results are also included. Interactive excel sheet is included. The user can edit the inputs and obtain the complete results for a new set of data.

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