A group of employees who assemble rigging for sailboats at the Hunter Yachts meet once every month and discuss what problems are occuring at work and what changes might be made to reduce those problems. When they agree on a solution, they present it to executives at Hunter Yachts. What techniques are these employees following:
a) Management by objective
b) Quality circles
c) Survey feedback
The expert assembles the rigging for sailboats at the Hunter Yachts.