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Guidelines for Reporting to an IT Department

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These are suggested guidelines for IT department reporting.
Would you please help make this standard by putting your thoughts and opinion. It assists in grammar/sentence construction and flow as well as organization of material.
Please feel free to add anything in order to make this corporate standard.

Key technical terms.

See the attached file.

Cognos : name of software
SQL_ODS : Database Name
Report Developer : Report Authors.

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Solution Summary

This document is an example of how appropriate reporting to an IT Management on techniques for Report developments in an area like Cognos.

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