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Strategic Case Analysis

Wheelen & Hunger (2006)

For your final group project, perform a close reading of Case 10 "Amazon.com: An E-Commerce Retailer," (pages 10-1 through 10-22).

Using the guidelines established in Chapter 15 of your text, produce a "Strategic Audit" for the Amazon.com case. As you produce your Strategic Audit, make sure to include all eight sections. (8 to 10 pages)

Please cite references that can open!
Thank you!!!

Solution Preview

In accordance with BrainMass rules this neither an essay nor a completion of assignment. This is only background help.
STEP 1
Current Situation:
Past Corporate Performance Indexes:

Corporate governance quotient of Russell 3000 companies is better than 86.3%. On the other hand, corporate governance quotient of retailing companies is better than 79,6%
The corporate governance quotient is extremely low in case of retailing companies. Amazon.com should be among the top retailing companies in the world.

. Strategic Posture
It has launched a search engine a9.com, a movie database imdb.com and even a Mechanical Turk at mturk.com. On the other hand the company is not having any strategic direction and is having an amoebic movement. Its policies do not align with its strategic goals. This weak strategy of Amazon.com is reflected in falling profitability even though its sales are increasing.

STEP 2

Related to SWOT analysis:
Corporate Governance:
. Board of Directors: If we look at the insider roster then most of the boards of directors are shareholders of the company. This is a positive aspect of Amazon.com. However, If we take a look at the insider roster almost every one has sold their stocks in the recent past. It is not understood why most of the directors and officers who are shareholders have sold their shares. Have they lost confidence in Amazon.com? Or does it mean that they had information that the profits of the company are likely to fall and this would adversely affect share prices?

Category Killers: The Retail Revolution and Its Impact on Consumer Culture - Page 60
by Robert Spector - Business & Economics - 2004 - 256 pages
Management: Meeting and Exceeding Customer Expectations (with Infotrac) - Page 147
by W Richard Plunkett, Raymond F Attner, Gemmy S Allen - Business & Economics - 2004 - 784 pages
Evolve: Succeeding in the Digital Culture of Tomorrow - Page 138
by Rosabeth Moss Kanter - Business & Economics - 2001 - 368 pages
www.amazon.com
STEP 3

1. Marketing:
Strong cross-selling and high customer satisfaction. These are the positive points about Amazon's marketing strategy. Most of the times the customers get the correct goods and this leads ...

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