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    Information Lifecycle Management

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    The relatively new "information lifecycle management" approach to data storage and use is receiving a great deal of attention these days. StorageTek defines it:

    "Information lifecycle management (ILM) is a sustainable storage strategy that balances the cost of storing and managing information with its business value."

    Like any management philosophy, this approach is new in some ways and not in others. But it does have some advantages in terms of explicitly addressing the relationship between data use and data storage. IT managers tend to concentrate on issues of storage and maintenance, while operations managers tend to be more concerned with the immediate use of the data. This occasional tension between needs embodied in organizational structure can be discouraging and potentially damaging. So if there is a way out, both operations and IT managers would like to see it. That's what this module is all about.

    Here are two resources that give an overview of the information lifecycle approach:

    Life Cycle Management (N.D.) Information Life Cycle Management. Retrieved December 4, 2011, from http://www.life-cyclemanagement.com/information-life-cycle-management.php

    Jericho Forum (2009) COA Paper: Information Lifecycle Management. OpenGroup.org. Retrieved December 4, 2011, from http://www.opengroup.org/jericho/COA_Information_Lifecycle_Management_v1.0.pdf

    And this solution from IBM:

    IBM. Information lifecycle management: Efficiently manage information from creation through disposal. Retrieved Feb 21, 2012, from http://www-935.ibm.com/services/us/its/pdf/ods00056-usen-00.pdf.

    IBM. Disposal and Governance Management: The foundation for information governance. Retrieved Feb 21, 2012, from http://www-01.ibm.com/software/ecm/disposal-governance/.

    After reading these articles and reviewing other information from the Background and other sources, prepare a 3- to 5-page paper on the following topic:

    Based on the readings and your experiences, how do you think information lifecycle management will affect coordination and conflicts between operations managers and information technology managers?

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    Solution Preview

    Based on the readings and your experiences, how do you think information lifecycle management will affect coordination and conflicts between operations managers and information technology managers?

    Information lifecycle management provides more flexibility for companies when planning and storing their data. Due to the flexibility of the software, there is wide range of duties that are manually done by both Information Technology Managers and Operations Managers that could be managed by information lifecycle management systems.

    "An IT manager and an operations manager are both responsible for delivering information technology services. This might seem confusing, but their work complements one another rather than conflict with their duties. The first is responsible for planning and implementing new equipment and services, while the second is responsible for keeping equipment and services running. In small companies, these positions are often combined, with a single employee taking responsibility for both areas. In large companies, added degrees of complexity make it necessary to assign leadership to both" (Kraft, 1997-2013).

    Information Technology managers are essentially responsible for these areas:

    - "Business & Technology Planning: IT managers spend a lot of time working with business associates to understand the best technology investments to address their processes and concerns. IT managers create documentation to address business requirements based on the viewpoints of each department in the workplace.

    - Project Oversight: After technology decisions for software and hardware have been approved, the next step for an IT manager involves the project management phase. IT managers work with project managers to identify project team members and serve in a sponsor role. After the project ...

    Solution Summary

    This article provides information on how Information Lifecycle Management software and help IT and Operations managers with their duties.