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1. I like statistical process control, I guess because I'm a "quantifiable" kind of person. If we say our quality meets the standard for no defects 99.9% of the time, I want to be able to prove it with numbers. What are some factors that you can think of that might affect the number of samples that you collect?
2. Do you think it's a good thing for executives to earn Six Sigma "belt" qualifications? Or should executives maintain their roles as resource providers and champions?
3. If an employee has attained the necessary level of learning required to accomplish a task, what should a company do to prevent that the employee gets bored? Essentially, how can an organization manage the learning curve?
4. What do you see as the role of management in applying Six Sigma or any quality program?
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Solution Summary
This solution discussed process control, Six Sigma belt qualifications, preventing an employee from boredom and the role of management.
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1. I like statistical process control, I guess because I'm a "quantifiable" kind of person. If we say our quality meets the standard for no defects 99.9% of the time, I want to be able to prove it with numbers. What are some factors that you can think of that might affect the number of samples that you collect?
Some factors that might affect the number of samples that one collects is important. These include that of if a person is willing to participate in the ordeal as a participant. This is because not many are open to the idea of wanting to help others out with their research, yet in order to do Total Quality Management (TQM) effectively, a person will have to get the input of others on what needs changed within the organization in order to make it happen in a timely manner. For example, when I have conducted an analysis on organization, I have had to give them a consent form in order to make sure they understand the pros and cons of the entire process, which is to make the business better. The same is true with using statistical process control. The researcher is able to control the environment as much as possible when doing the study, so that the firm improves in all areas for both management and employees. Another factor is that of the number of those who are in the organization, such as two versus 52 or 102. If there are not enough individuals to take part in the matter, then this could skew results for the people who are analyzing every part of it. What can make it especially difficult is if there are not enough people to work for the company; therefore, the researcher does not have a means in which to use statistics. Regardless, all of these are worth considering because a person has to consider every possibility under any circumstance.
Statistical Process Control. (2011). http://asq.org/learn-about-quality/statistical-process-control/overview/overview.html.
2. Do you think it's a ...
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