This solutions is nearly 400 words and includes one reference. The two questions addressed are:
1. How can cultural differences derail an alliance team?
2. What can be done to prevent cross-cultural problems and unmet expectations from keeping an alliance team from being effective?
1. Cultural differences can create hostility as a result of differing viewpoints on whom should lead the team and how decisions should be made. Particularly in Asian cultures, pride in product or service is paramount and measurements such as Total Quality (TQ), Six Sigma and ISO-9000 are used to calculate errors in rates such as one in a million. For these team members, their mindset may be that their process is best and thus there is strong resistance to any suggestions that do not conform to this stringent quality control. Other team members may view this mindset as a superior complex, furthering hostility to the point where team members ...
This two-part solution addresses cultural differences and their impact on teams. It is about 400 words and includes one reference.