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    Difference between health care and manufacturing management

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    1.Explain the difference between health care and manufacturing operations management. How can health care service and manufacturing use the same concepts of operations management? Which applications?"health care or manufacturing?"is more difficult why?

    2.Identify two goals of operations management in health care. How does the role of the operations manager facilitate accomplishing those goals?

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    Solution Preview

    1. Difference between health care and manufacturing operations management:

    The key differences between health care and manufacturing operations is the complexity of the issues they deal with. Manufacturing managers deal with material capital developed through the use of tools to motivate human capital to succeed and meet production and quality goals for profit. In contrast, while essentially doing the same things, a Health Care OM is dealing with humans as their product, not materials. This human ...

    Solution Summary

    The key differences between health care and manufacturing operations is the complexity of the issues they deal with. Manufacturing managers deal with material capital developed through the use of tools to motivate human capital to succeed and meet production and quality goals for profit. In contrast, while essentially doing the same things, a Health Care OM is dealing with humans as their product, not materials. This human dynamic changes the way the two OM's operate and also makes the Health Care OM's job more taxing as there is almost no room for error when dealing with humans as your operation as opposed to a manufacturing manager messing up a product mix that caused a batch to be wrong... one loses money, one could potentially lose a life.

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