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Why do restaurants have a problem with the waittress staff?

Why do restaurants have a problem with the waittress staff ? Meaning why do customers have to wait to get served and why don't they feel a need to provide good customer service?

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Restaurants often have problems with the waitress staff because they are not motivated enough to value customer satisfaction and service as their highest priority and often lack that drive to perform at ...

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Why do restaurants have a problem with the waittress staff?

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