Custom Food and Feed Corporation: Major organizational change initiative
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Every week, the HR division has a virtual team meeting in which you discuss both specific and general issues relating to CF&F. The focus this week is on developing a collaborative workplace culture.
You know that in implementing any major organizational change initiative, there will be resistance to it. The talk turns to the use of power, conflict, and coalitions. You decide to help the group by doing some research on these concepts to understand how they play out in moving the change forward and in resistance to any change.
You identify the following areas for your research:
-How does power move a change initiative forward, and how is it used to block changes?
-What can HR and senior leadership do to use power to move change levers?
-How can conflict be a powerful tool for organization change and growth?
-How can HR and senior leadership determine when and how to use conflict?
-Coalitions move the organizational culture in many directions (and block movements as well). How can the organization determine which coalitions are helping the change and which are blocking the change?
-How can you use that information to help move the organization toward the desired future state of the change?
Be sure to provide examples
CF&F Scenario
Custom Food and Feed Corporation (CF&F) is a major manufacturer and marketer of food and animal feed ingredients. Over the past 10 years, there have been several major investigations and allegations of company mismanagement. In question is CF&F's compliance with federal and state regulations (safety, environment, and quality), federal and state labor laws, and equal employment opportunity guidelines.
In the light of recent negative publicity and to regain and maintain the company’s market share, a new CEO was appointed by the board of directors. The CEO has insisted that the president of the company look into the recent allegations and make recommendations for changes in company management practices in resource management. The president has outlined the CEO's concerns for change and has tasked the vice president of human resources to analyze the current company culture and to give recommendations to him for change. The vice president of human resources has decided to use the tech division for this corporate analysis.
The tech division is the newest division and has only been around for 12 years. This division has grown from a single product to seven products. The tech division is a nonunion facility that has a staff of 92 managers and 300 hourly employees. This division uses fermentation technology to convert dextrose (sugar) into a variety of food and feed ingredients. This division operates 365 days a year, 24 hours a day, and 7 days a week. The following are major results of the study:
• There is no real concern for safety or environmental or quality controls.
• Managers use an authoritarian approach to managing human resources. Over the years, this approach has built many barriers between the hourly employees and management, and there has been some talk of unionizing.
• The plant manager’s responsibility is to make all the daily production decisions. His staff of production supervisors monitors the production cycle and reports to him for direction.
• Front line supervisors have been promoted from within the company. There does not appear to be a consistent process for selecting employees for promotion into management, and once promoted, no guidance and training is given to them.
• There is a history of nepotism that runs throughout the culture of this division.
Until recently, the corporate human resource department has been responsible for all of the human resource activities for each of its divisions. The vice president of human resources has convinced the president of the company that the first change is to put a human resource manager (HRM) in the tech division. The president agreed.
You are the newly hired human resource manager for the tech division. Your responsibility is to diagnose the present culture, develop strategies for implementing a plan for change, and implement the plan. The vice president of human resources has pointed out that you will face many challenges and strong resistance from different levels of management. There is a strong desire among the management to maintain the established culture.
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Solution Summary
The solution discusses how power moves a change initiative forward and how it can be used to block changes. It looks at how HR and senior leadership positions look at the use of power to move change levers. The response has 1422 words with references.
Solution Preview
The response addresses the queries posted in 1422 words with references.
//The paperwork is concerned with organizational change management. All the skills that are required and all the methods that are required to be employed for change management are touched upon in the paperwork.//
Introduction
The change management process is very crucial for each and every organization in the current market place. There are several factors that are responsible for initiating the change procedure. These factors can be internal and can be external to the organization and its environment. There are various ways to get along with the change procedures. Power is very important that helps the authorities for proper and appropriate change management. By virtue of position and power, the management is able to organize and direct the change procedure in the desired and required direction. There are several examples of power and position that has assisted to bring about change.
Power can be of different types that are by virtue of position, experience and many more. All these types of power can be utilized to deal with the respective change management processes. The power of people and management authorities is responsible for shaping the future of the organization. There are many ways in which power work can be done for any organization that can be both, to facilitate the required change and to refrain from the harmful change. The use of power is must in the present scenario. The limits and boundaries are well defined for every role and position in terms of power. Power is utilized when the organization head compels his subordinates to do something in the prescribed manner. It can be illustrated with the help of an example. The rules and regulations that are meant to be followed are examples of power only. They are not meant to be broken.
There are many instances in which leadership of the organization is responsible factor for deciding and designing the change management procedure. The leaders are the key role players in most of the situations. They are the propellers for any organization. They are the responsible factors that are meant to identify the need for change in the existing ...
Education
- MBA (IP), International Center for Internationa Business
- BBA, University of Rajasthan
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