Many companies place disproportionate emphasis on the financial perspective at the expense of the other three perspectives. Give an example of an organization which you are familiar from either previous coursework, the news, or personal experience where this has been the case. What were the results of this focus on the financial perspective on customers and other stakeholders? Be as specific as you can and give concrete examples.© BrainMass Inc. brainmass.com June 4, 2020, 2:41 am ad1c9bdddf
A classic example of this was a firm I worked with in the 1990s. When the profits were short of goal, they froze travel and training. So sales representatives could not visit customers and operation and professional employees could not go to their annual training updates. Well, the financial measures did improve in the short run. But what else happened? Employees made mistakes and didn't know ...
Your tutorial is 259 words and no references (just my story).