Future of eBusiness: new model

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1. Comment on the future of eBusiness as it pertains to either integration with existing businesses or as a new model that will replace or supplement existing non eBusiness activity.

In future click and mortar model will be popular. Click and mortar company has both an online retail channel as well as a physical distribution network. This helps an organization reach individuals who have feelings of apprehension towards the internet due to security, privacy or lack of customer service. For example Avon has both networks it's selling through direct marketing agents and also through its ecommerce portals.

On the other hand brick and mortar doesn't have presence in virtual world. It sells its products only through physical distribution network.

The company will be able to decrease budgetary spending by operating 24/7 without high employee costs and corporate overhead as in a local storefront. This in turn will also allow for the possible development of new products, more intense marketing, and better focus on customer satisfaction and increase company awareness and/or position.
Consumer benefits

Times have changed to a fast paced society for both individuals and businesses alike. Thus, there are numerous advantages to doing business online. Some of the initial and quickly recognized advantages with both consumers and businesses are instant communications, less phone cost or contact with representatives, a tracking system for customer orders and 24/7 availability. A few of the initial advantages for businesses would be less paper cost, a tracking system for deliveries and instant availability to inventory information. As consumers now turn to the internet to research products at local retailers to gather information such as make, model, memory, warranty and other essential items that were once spent with a local retail salesman. Transitioning to a click and bricks company will aid individuals who are increasingly using this form of research and shopping to purchase and/or research products in the comfort of their own home or office at their convenience. Customers will have the availability to access all aspects of the company and do more shopping online on a 24 hour basis without feeling the need to come to any local storefront.

2. Comment on how (and which) new Web 2.0 technologies (such as AJAX, social networking, mash-ups, mobile web sites, blogging, etc.) will impact current eBusiness (or even non eBusinesses) in the near ...