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    Ethical, legal and regulatory issues faced in ebusiness

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    Using Philip Morris Tobacco company as an ebusiness example. What is the companies customer service philosophy.

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    Philip Morris is known for its tobacco products and globally recognized cigarette brands. Now the group's name is Altria group. It owns the world's leading international cigarette business with products sold in 160 countries worldwide. (Wikipedia)

    Ebusiness and Ethical, legal and regulatory issues
    There has been tremendous impact of e-Business on the typical businesses. The information is exchanged much more quickly than any other thing which is helping the organizations to make more quick and accurate decisions. E business has removed geographical and time restrictions
    for the organizations.
    There are issues of diverse cultures and languages; legal and regulatory differences; localization, technology and infrastructure. Moreover the markets are flooded with various products. Various options are available for end customers to switch loyalties. Hence the product life cycles are considerably shorter. Shorter product life cycles have denied companies the sustained growth and financial benefits and posed a challenge of survival to many others.
    Thus the survival of many organizations is at stake. Moreover Philip Morris is facing lot of suits. There have been lawsuits by individuals and classes of people who claim Altria/Philip Morris cigarettes cause cancer and other fatal diseases

    Another issue is of privacy and security. The most important challenge that ...

    Solution Summary

    This expalins the ethical, legal and regulatory issues faced in ebusiness in detail supported by examples