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    Ritz-Carlton Hotel company history

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    Choose a hotel company and use the Internet to investigate that company's history and structure. Include a listing of the references you use and respond to the following questions:

    1. What are the relevant facts and figures about this company? For example, where is its headquarters? How many hotels/rooms are owned or identified with that company?

    2. What are the types of properties and ownership based upon your readings?

    3. What is unique about this hotel company?

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    Ritz Carlton


    The Ritz Carlton Company has 100 years of history behind it. It is a gold standard in hotels, with awards, rewards and credentials for its service and commitment to customers. This is their corporate philosophy as well, "unwavering commitment to service, both in our hotels and in our communities."
    (http://corporate.ritzcarlton.com/en/About/Default.htm) The company started in Boston and the hotel there is a landmark and benchmark for all Ritz- Carlton properties. As a luxury hotel they helped revolutionize hotels. Such things as private baths in guest rooms, fresh flowers, uniform waiters, black tie Maitre d' and more professional and formal appearance for staff were among the luxuries provided. Fabrics were a change that lead to more cleanliness and gourmet cuisine and ...

    Solution Summary

    The history and review of the Ritz-Carlton hotel chain and its unique quality.