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    Managers as ambassadors of ethical behavior

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    Hospitality managers represent the hotel, resort or restaurant and company policy to employees. How do managers represent the ethics policy and behavior to employees? Provide examples to explain your answer.

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    In an organization, the executives should have a plan in place to encourage ethical behavior. There should be documented paperwork to show that every employee has been informed and is aware of this plan. The critical thinking of top management as well as supervisors on the lower level need to practice the ethical norms. "Nielsen (1989) has stressed the importance of managerial behavior in contributing to ethical or unethical behavior. Managers behaving ...

    Solution Summary

    This solution discusses how managers can showcase their establishment's ethics policy to employees in the case of hospitality services.